13问答网 > 淘宝卖家被退货调包咯,该如何拒绝退款退货

淘宝卖家被退货调包咯,该如何拒绝退款退货

2025-03-15 14:36:19
推荐回答（1个）
回答1：

拒绝退款退货很容易，在退款申请中拒绝就可以了但是拒绝并不表示就能有用。
按您描述，卖家签收验货时发现货物被调包，卖家需要拍照并拒收然后把照片凭证上传到退款申请中，并拒绝退款，这是有效操作。
如果卖家签收完毕才发现被调包，且买家不承认，那卖家需要证实在签收前货物已经调包，否则淘宝介入后会支持买家退款退货。
祝愉快！

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