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13问答网 > 你好！我的惠普笔记本电脑键盘出问题？

你好！我的惠普笔记本电脑键盘出问题？

2025-03-17 14:57:27

推荐回答（1个）

回答1：

您好，欢迎您使用惠普产品~

笔记本键盘现象可能是硬件故障导致的，先试一下静电释放的操作方法,静电积累可能会影响到硬件运行.取下笔记本外接其他设备（若有内置光驱取下光驱中光盘），如果笔记本内部添加过其他硬件比如内存也需要取下，把电池和外接电源取下完全断电静置半小时释放静电，再接入电源开机观察是否可以恢复正常显示使用
无法改善还需要联系当地售后详细查看原因及维护恢复使用。通过惠普官网提供的网址能查询到距离最近的惠普金牌服务中心：
http://stg.www8.hp.com/cn/zh/support-drivers/esupport/ascpps.html

希望以上回复对您有所帮助

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