Correction of 1 group technical staff to" PFMEA" the relevant requirements are not familiar with, such as" PFMEA" update time.
2 program files" corrective and preventive action procedure" in dealing with customer complaints, not determined related duties, cause and customer related to" 8D" after the implementation of related documents can not effectively follow up.
Quality department on 2011 year occurrence customer complaints to check, involving the file update immediately notify the relevant departments of the document is revised.
The 1 amendment" corrective and preventive action procedure", a clear customer complaints handling duties. Annex two
2 the technical department related personnel training of" PFMEA". Annex three
Completion date: 2011.12.6 ( see Annex A )
手动很累的,望采纳!
1. The technical department of the Correctional Group are not familiar with the specific regulations regarding "PFMEA", for example the update times of "PFMEA".
2. Program file "Corrections and Preventions Methodologies Program" failed to set up correspondence relationship to properly handle client complaints, resulting in the failure to update the related files after user had activated "8D".
Department of Quality Control filed all client complaints from year 2011, all issues involving file updates will be notified to respective departments for revision immediately.
1. Revise Corrections and Preventions Methodologies Program" , clearly state how client reports are to be handled. Appendix II.
2. Conduct "PFMEA" training for members of the Technical Department and associates. Appendix III.
Dated: 2011.12.6 (See Appendix I)