This rank is based on the total score for the whole QC team, including the QC staffs on the second floor. That's why the problem occured.
This grade is caused by the whole performance of our QC team which includes the staff on the second floor.
This level is based on our overall score to review the whole QC team, including 2 floor of QC personnel, so will appear this kind of circumstance.
This rating result was based on the performance of the whole QC Team(including people in the 2nd floor).