求大神翻译下面这段话！3Q！请不要用在线翻译~

In the fierce competition among the modern hotels, loyal clients are the important resource for hotel's profitability. To improve/raise the clients' loyalty becomes the core part of the hotel operation. And the basis of clients' loyalty is lcients' satisfaction. Only when the clients are highly satisfied, are they possible to become the loyal ones. Therefore, knowing the clients' primary needs and improving their satisfaction become the major contents of hotel operation. This paper described how to understand the clients' needs by analyzing, from two aspects of clients' expectation and hotel's products (services), the factors that will affect the hotel client's satisfaction. Finally, after summarizing the analyzed results of the factors, a strategy was proposed in the areas of hotel's services, hardware facilities, marketing strategy and hotel culture. The strategh aims at fulfilling the clients expectation and raising the clients satisfaction as a result.

Modern hotel in the fierce competition, customer loyalty is an important resource for hotel profitability. Improve customer loyalty become the core of the hotel business. Is based on customer satisfaction and customer loyalty, and only has a high customer satisfaction are likely to become loyal customers. Thus, understanding the customer's primary needs, how to improve customer satisfaction has become the main content of hotel operations. This article from the customer's expectations, the hotel's products (services) analysis of both the factors that affect the hotel customer satisfaction, to understand the needs of hotel guests. Finally, on the various factors analyzed and summarized, and from the hotel services, facilities, marketing strategy and hotel culture and other aspects of policy, to achieve the desired goal to meet customer expectations in order to achieve the purpose of improving customer satisfaction hotel.