1、我们打开手机,点击京东APP,进入手机京东APP界面,选择“我的”。
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2、进入个人界面后,我们可以看到“退换/售后”,点击进入“退换/售后”。
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3、在订单中,需要进行收货确认后才能申请售后服务,选择“申请售后”。
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4、我们进入“申请售后”后在里面可以选择服务类型,我们选“退货”。
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5、服务类型选择后,确定下方取件信息,点击“提交”,等待快递员上门取件,之后等待系统回复即可。
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登陆手机京东后,点击右下角“我的”--“我的订单”就可以看到已经购买的物品订单,点击你要退货的订单可以看到“返修/退换”按钮,点击即可进行退货。
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