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13问答网 > 电信营业厅以电话形式欺骗消费者更改套餐并骗取验证码，现在知道上当了我该如何维权？

电信营业厅以电话形式欺骗消费者更改套餐并骗取验证码，现在知道上当了我该如何维权？

2025-03-15 14:32:04

推荐回答（2个）

回答1：

打10000号投诉，可以要求其改回原套餐并道歉
或者打工信部的电话投诉电信，会有人主动联系你解决的，态度强硬一点，处理的会快一些，月底前解决，不然下个月1号，套餐就生效了

回答2：

给电信营业厅打电话投诉，不受理就一直投诉，这种情况我在移动也遇到过，最后话费申请回来了。

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