We are terribly sorry. We got the message from you before that XX container need no maintenance, so our colleague thought it can be used normally, thus we sent it to the customer. When picked up the container, we and the driver carried out the inspection together and confirmed there had no problem. Therefore, the driver pulled the container out.
Sorry . We have received your notice . our staff think xxx container doesn't need repairing and that it can be used so it is assined to a certain customer .