英语酒店投诉信

Dear Manager, I would like to inform you of unpleasant experiences during my recent stay at your hotel. The checking-in was a challenge to start with. The receiptionist had great difficulties in both understanding me and expressing herself in English. I believe either she is given more training in language or she should be transferred to a position less demanding on English skills. The bellboy was too greedy to grab my only small bag, obviously in an effort to get tipped. I don't mind his help and tip him if I am in real need. But a greedy boy irritates many customers like me. The washing facility in the room looks poorly maintained. The drainage in the shower room was blocked. The carpet has quite a few of holes as if burnt by ciggeretts. I hope some effort is made by your hotel to improve the service and facility standard, if you want your customers to come back to you again. Last but not the least, I give you my cell phone number in case you would like to hear from me for suggestions. Cell phone: 1234567890 Sincerely yours,(Signature) Bob Smith (print)

尊敬的酒店经理，
我希望您能抽出一些时间来阅读这封信，我是一位非常重要的酒店客人，我对此次在贵酒店住宿的体验感到非常失望。作为一家知名的酒店，我相信你们有足够的能力和决心来解决我所遇到的问题。
首先，我想指出的是我在入住期间遇到的一些设施问题。我入住的房间虽然舒适，但一些设施显然需要维修或更换。具体来说，就是我房间的空调系统出现了故障，导致房间内的温度无法保持舒适。另外，浴室的水龙头和淋浴设施也出现了漏水现象，使得浴室的地板总是湿滑的。
其次，我认为酒店的服务也需要改进。在我需要一些酒店服务的时候，我发现酒店的响应速度很慢，比如叫醒服务以及清洁服务。此外，我在餐厅点餐时，也遇到了菜品不新鲜，味道不如预期的问题。
我知道这些问题可能会对其他客人产生影响，但我希望你们能尽快解决。我选择在贵酒店入住，是希望得到一个愉快和放松的旅行体验，但这次的体验显然没有达到我的期望。
我真诚地希望贵酒店能对此次投诉给予重视，并采取积极的行动来解决这些问题。我期待看到贵酒店的改进措施，并希望能在我未来的旅行中，能在贵酒店得到更好的服务。
最后，如果贵酒店需要更多的信息或者有任何解决问题的建议，我愿意提供进一步的帮助。
谢谢您的理解和关注。
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